Name: Hypnotik Computers & Repair
Telephone: +17193476360

We start with a remote session to diagnose the issue. If we can fix it remotely, we do. If the device needs hands on repair, we send you a prepaid shipping label. You ship it to us, we diagnose it in person, send you a quote, and begin repairs once approved. We ship it back when it's done.
We provide a prepaid shipping label for both directions. The shipping cost is covered through your repair deposit.
The deposit varies depending on the device type and the scope of work. We'll give you a clear number before anything ships.
We strongly recommend purchasing shipping insurance when sending your device to us. Once it's in our hands, we take full responsibility. When we ship it back, it's fully insured on our end.
If we determine the device can't be repaired, you're not charged for the repair. We'll contact you to discuss next steps before shipping it back.
It depends on the repair, but most devices are diagnosed within 24 to 48 hours of arrival. We'll keep you updated throughout the process..

Yes. Drop offs are by appointment only. Contact us to schedule a time that works for both of us.
We're flexible. Reach out and we'll find a time that works for your schedule.
Yes. We offer pickup service within Colorado Springs and Manitou Springs for a small fee. The fee is due at pickup.
Desktops, laptops, servers, and game consoles. If it needs repair and you can't bring it to us, we'll come get it.
For desktops and servers, most repairs can be done right at your location. Laptops and devices that need deeper work may need to come back to our office. We'll let you know upfront..