Privacy policy.

Effective Date: March 2026

1. Overview

Hypnotiks Computer & Repair Ltd, operating as Hypnotik Computers & Repair and Hypnotik MSP, is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

We may collect the following information when you contact us, submit a service request, or use our website:

Name, email address, and phone number when you reach out via our contact form or schedule a service. Mailing or physical address when required for pickup, mail-in service, or on-site visits. Payment information when processed through our secure client portal. Device information relevant to the service being performed.

3. How We Use Your Information

We use the information we collect to communicate with you about your service request or inquiry, schedule and perform services, process payments securely, provide updates on the status of your repair or project, and maintain records for warranty and service history purposes.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Information

Payment processing is handled through our secure merchant platform. We do not store full payment card numbers. All payment data is handled in accordance with Payment Card Industry standards. You may be asked to enter payment information directly into our secure portal.

5. Website and Third-Party Tools

Our website is hosted on Squarespace. Squarespace may collect certain technical information as part of standard website operations including browser type, device type, and pages visited. This data is governed by Squarespace's own privacy policy. We do not use additional third-party tracking, advertising, or analytics tools beyond what Squarespace provides by default.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Sensitive information is stored securely and access is limited to authorized personnel only. No method of electronic storage or transmission is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide services, maintain records, and comply with legal obligations. You may request deletion of your information at any time by contacting us directly.

8. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information where no legal obligation requires us to retain it, and opt out of any non-essential communications at any time.

To exercise any of these rights contact us at support@hypnotikcomputers.com.

9. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this privacy policy contact us at support@hypnotikcomputers.com or call (719) 347-6360.